Home Heating, Plumbing & A/C, Inc.

VERY disappointing way for a company to do business!! I would not recommend to family or friends!! If I could leave less than a star I would. Our first experience with them was great. We called after an unfortunate leak from our water heater over the weekend. A hole somehow developed in the copper pipe taking hot water out of the tank which unfortunately it ruined about 600.00 worth of equipment that was nearby as well due to the steam. They were able to get us in the next business day which I very much appreciated. Let me also state that they installed the equipment just over 6years ago, we missed the warranty by 3 months. But it is what it is, although I was disappointed that their equipment had failed after length of time for no reason. Let me also stat we have a dehumidifier right next to the tank and a water softener. Fast forward to last weekend. The tank started leaking again!!! It again happened on a weekend. I was a bit frustrated since they were just out so decided to call the after hour line. A nice man answered and explained the situation that it was NOT an emergency and did not need them to come out but I wanted to make sure I could get on the sched for Monday and expressed my frustration since they were just there. I never stated if it was the same leak or not just said our water heater was leaking again. He said if we were just there I’ll be right out today. He did show up and noticed it was now a different pipe. I asked about the service fee and I was informed that I’d be charged again and I would also be charged an after hour fee!!! I never asked them to come out but they offered! So I was already upset enough and had to ask why this wasn’t noticed the first time and pointed out little pin holes that were developing possibly corrosion?? He scratched at them and another leak sprung up!! So basically if I hadn’t pointed those out (I am not a plumber) I would have had another leak and been charged ANOTHER service fee probably a few weeks later!! I asked why my copper pipes that are 6 years old are corroding and got no answer.. Do not expect them to be thorough and do any sort of inspection, they will have tunnel vision so it is up to you with your untrained eye to point out any and all potential issues. They will not stand by their work but instead nickel and dime you for everything. I expected to pay for the repair since it was a different pipe but charging the service fee with these issues should have been caught is ridiculous in my opinion. Picture below is 3 additional holes forming in the line in addition to new leak never inspected or noticed with the first repair from the same type of hole. Do better!!!

Our furnace stopped overnight on one of the coldest North Dakota early Sunday mornings. We called Home Heating and were able to speak immediately with a technician. He was so nice and helpful.He asked for a picture of the furnace and a model number for the pump to make sure he’d have the correct parts since we live in Hillsboro. He was friendly, knowledgeable, fast and efficient and within a very short period of time, heat was flowing through the house again! Thank you so much Home!

Marshal was very prompt and professional. He explained the furnace trouble very thoroughly in terms I could understand. He was very knowledgeable and friendly. He did a very thorough inspection and cleaning of the furnace. Highly recommend Home Heating.

We had home heating and hearth out to our house for maintenance and repair on our fireplace. We were impressed with the customer service we received. Jason was able to get our fireplace cleaned up and back in working condition. We will continue to have home heating and hearth do all of our heating, plumbing and air conditioning needs. Would highly recommend!

I had an excellent experience with tech! He was punctual, knowledgeable, and thorough in evaluating my heating issue. He took the time to explain his findings and recommendations clearly, which I really appreciated. Highly recommend their service!

My toilet was running constantly despite trying to shut the valve off. Called Home and they came out within 1/2 hr. Both young men were friendly and explained all options. They made sure everything was working correctly and replaced defective parts in a timely fashion. I would definitely call them again.

Called at 7:30 am because my furnace blower motor went out. I was amazed that by 9:30 Jackson arrived and replaced it. It was -18 degrees out at the time but he braved the cold and the roads to get this done. Cannot say enough about the Service we have received from this company. We are warm and thankful for Home Heating.

Great, immediate service. Talked to the guys in the morning and the job of installing the two toilets was finished shortly after lunch. I would highly recommend Home Heating/Plumbing to to all who need installation/repair.